1. Who this policy covers
This policy applies to visitors of tradevisor-ai.ca and people who register for a Trade Visor AI account. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information we collect
- Information you give us: name, email address, phone number and country when you register or contact us.
- Usage information: pages visited, device type, browser, approximate location and referring website.
- Cookies: small files that remember preferences such as language and help us understand site traffic.
3. How we use your information
We use your data to create and manage your account, respond to enquiries, improve the website, send service updates and, only with your consent, send marketing emails. We never sell your personal information.
4. Sharing
We may share data with trusted service providers (hosting, email delivery, analytics) and with partner brokers when you choose to open a trading account. Each provider is bound by confidentiality obligations. We may also disclose information when required by law.
5. Storage and security
Data is transmitted over encrypted HTTPS connections and stored with access controls. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.
6. Retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time using the unsubscribe link or by contacting us.
8. Children
Our services are intended for adults aged 18 or older. We do not knowingly collect data from minors.
9. Changes and contact
We may update this policy; the date above will change when we do. Questions? Email support@tradevisor-ai.ca.